Scenic Doors (“we,” “our,” “us”) designs, sells, and installs premium window & door systems through https://scenicdoors.co and related channels (the “Service”).
2. Scope
Your use of the Service is also governed by our [Privacy Policy] and [Cookie Notice], which explain how we collect, use, and share information—including your rights under California privacy law. Both documents are incorporated by reference.
3. Information We Collect
CPRA Category
Examples
Source
Purpose
Identifiers
Name, postal address, email, phone, IP
User-supplied
Quotes, orders, account setup
Commercial Information
Products purchased, quote history
User-supplied
Fulfilment, warranty
Internet Activity
Pages viewed, clicks, cookie IDs
Browser/device
Site analytics, advertising
Geolocation
Approx. location from IP
Browser/device
Local pricing, fraud prevention
Audio/Visual
Call recordings, project photos
User-supplied
Training, galleries (with consent)
Inferences
Product preferences
Derived by us
Personalised marketing
4. Cookies & Tracking
We and partners place cookies and similar technologies to:
run the site and shopping cart
measure traffic (e.g., Google Analytics)
show interest-based ads (e.g., Meta Pixel)
Under the California Privacy Rights Act (CPRA), disclosing cookie IDs to an ad network for cross-context behavioural ads is deemed “sharing.” If you opt out (see Section 8) or send a Global Privacy Control (GPC) signal, we will disable non-essential ad cookies for that browser
5. How We Use Information
Process orders, shipments, and returns
Provide quotes and customer support
Improve and secure our Service
Market our products (with opt-out options)
Comply with legal obligations (tax, warranties)
7. Retention
Recipient Type
Reason
“Sale” or “Share”?
Payment processors
Complete transactions
No
Shipping carriers / installers
Deliver & install products
No
Marketing & analytics partners
Measure ads, retargeting
May be “sharing”
Service providers (IT, cloud)
Site hosting, CRM, email
No
Legal / government
Fraud prevention, lawful requests
No
8. Your Privacy Choices
We keep personal information only as long as necessary for the purposes above, e.g.:
Quotes & orders: 10 years (tax & warranty)
Marketing leads: 24 months of inactivity
Cookies: see our [Cookie Notice] for lifespan
8. Your Privacy Choices
Right
How to Exercise
Know / Access
Submit a request via our Privacy Request form or call our toll-free number.
Delete
Use the same form/number; we’ll retain anything we must keep for tax, warranty, or legal reasons.
Correct
Log in to your account or submit a correction request.
Opt-out of Sale / Share
Click “Do Not Sell or Share My Personal Information” in the footer or enable a browser’s Global Privacy Control signal.
Limit Sensitive Personal Info
Not applicable—Scenic Doors doesn’t use sensitive data beyond what’s necessary. If we ever do, we’ll provide a separate toggle.
No Retaliation
We will not deny goods, charge different prices, or provide a different level of service if you exercise any privacy right.
9. Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect their data. If we learn we have, we will delete it. Parents may contact privacy@scenicdoors.co.
10. Security
We use industry-standard safeguards (TLS encryption, access controls, PCI-DSS-compliant processors) but no system is 100 % secure.
11. State & International Notices
California: See Sections 3 & 8 for CPRA rights.
Colorado, Connecticut, Utah, Virginia: You have rights to access, delete, correct, and opt out of targeted ads—exercise them via the methods in Section 8.
GDPR (EEA/UK) Visitors: Our legal basis is consent, contract performance, or legitimate interests. You may lodge complaints with your local authority. Data may be stored in the U.S. under Standard Contractual Clauses.
12. Changes to This Policy
We may update this Policy. Material changes take effect 30 days after posting the revised date at the top.
18. Contact
Questions about these Terms or the Service? Scenic Doors Attn: Privacy Team [Street Address] [City, State ZIP] Email: privacy@scenicdoors.co